Shipping Policy


SHIPPING & TRACKING
- JDStore Tech offers three mode of delivery:
   1. Digital Delivery;
   2. Express Courier Shipping;
   3. Registered Post Shipping.

- DIGITAL DELIVERY: The order is delivered by email within 24-48 hours once the order has been placed (on business days). The customer will be provided with the download link and the serial number via the registered email.

- EXPRESS COURIER SHIPPING: The order is dispatched within 24-48 hours via DHL Express (on business days). The estimated time to delivery varies from 5 to 10 days depending on the destination country. A confirmation email is sent once the order has been dispatched with the shipping and tracking details.

- REGISTERED POST SHIPPING: The order is dispatched within 3-7 business days. The estimated time to delivery varies between 2-4 weeks depending on the destination country. A confirmation email is sent once the order has been dispatched with the shipping and tracking details.

- For both Express Courier and Registered Post Shipping, you can track the progress of your order anytime by clicking on the link provided in the email or by clicking on the tracking module on our website.


LOGISTICS & DELIVERY
- In relation to PC Accessories; as the products are dispatched from different warehouses, you may receive the delivery in several separate consignments. We reserve the discretion as to the carrier to be used. Your preferred carrier may be used if you agree to assume any additional shipping charges (if applicable). Should you require a specific carrier, please contact us just after placing the order.
- We are not responsible for any local charges or taxes that may arise in your country.
- We are not responsible for errors made by the post. However, if you have not received your order after 4 weeks, please contact our Customer Support Team, we will be happy to assist you.

CUSTOMER SUPPORT
- Should you have any questions, you may ask our bot on the website. Our little friend is available 24/7 to help you with any shipping queries you may have.
- You may also send us an email on support@jdstoretech.com and we will revert back to you as soon as possible.