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Politica de expediere – JDStore Tech

Politica de expediere

INTRODUCTION

This policy outlines the shipping methods and logistics procedures when purchasing fromĀ www.jdstoretech.com.

1.Ā  SHIPPING & TRACKING

JDStore Tech provides three delivery options:

- Ā DIGITAL DELIVERY: Orders are delivered via email within 24-72 hours of purchase. For corporate versions, delivery may take up to 7 business days, depending on the brand. All required information will be sent by email.

- Ā STANDARD SHIPPING: Orders are dispatched within 3-7 business days. Delivery usually takes 1-3 weeks, though in rare cases it may extend up to 6 weeks due to logistical constraints. A confirmation email with tracking details will be sent once dispatched.

- Ā EXPRESS SHIPPING: Orders are dispatched via express courier (DHL/UPS/FedEx). The order is dispatched within 2-5 business days. Delivery typically takes 5-15 days, depending on the destination. A confirmation email with tracking details will be sent once dispatched.

For standard and express shipments, tracking is available via the link provided by email or through the ā€œTrack Your Orderā€ option on our website.

2.Ā  LOGISTICS & DELIVERY

  • Hardware, Peripherals, and Cartridges may arrive in separate consignments as they may ship from different warehouses.
  • Customers are responsible for any local charges, customs duties, or taxes.
  • JDStore Tech is not liable for postal errors or delays. If your order has not arrived within 4 weeks, please contact Customer Support.
  • Once the package reaches your country, to ensure faster and efficient resolution, you must liaise directly with local postal or courier authorities.
  • Ensure your product is legally permitted in your country and that you hold the necessary documentation. JDStore Tech is not responsible if local authorities restrict the release.
  • Carrier selection is at our discretion. Preferred carriers may be used if you agree to cover additional costs. Please contact us before ordering.
  • Order modifications or cancellations are accepted only within 12 hours of order placement.

    3.Ā  CUSTOMER SUPPORT

    • Technical software support is provided directly by the software vendor.
    • JDStore Tech assists only with non-technical issues and will redirect you to the appropriate channel for technical help.Ā 
    • Our support team is available from Monday to Saturday (24/6).
    • For assistance, email us at support@jdstoretech.com, and our team will gladly assist you.